An organization strives to ensure that costs are kept under control to protect profitability and competitiveness of their business. However, direct & indirect costs can arise due to warranty issues, complaint servicing, scraps, redesign, resources, and capacity loss due to rework / reprocessing, free replacement delivery, loss of management time, loss of orders, loss of interest due to delayed payments eventually leading to loss of customers. Cost of Poor Quality has a deep impact on the company's top line and bottom line.

Hence, it is the responsibility of all professionals in every organization to identify, measure, analyze, reduce and prevent poor quality from being generated in every process and activity to contribute to reducing cost and ensure profitability. It is all the more imperative today when many organizations are struggling for profitability and the Government of India is prioritizing 'Make in India' for both local consumptions and global supplies.

Keeping this in view, Indian Machine Tool Manufacturers' Association (IMTMA) is organizing a training programme on How to Reduce the Cost of Poor Quality (COPQ).

Supervisors and above from all Manufacturing Industries.

This program will be delivered by Mr. Anand Deshpande.

Mr. Anand Deshpande, is experienced Operational excellence professional with:

• A degree in Production Engineering and an MBA from HULT International business school
• Total 30 years of experience, including 14 years of global experience and 11 years of consulting experience.
• Global experience in Operational Excellence and leading practitioner of LEAN.
• Work experience with the likes of Ford Motor Company, Dell, Philips, and Deutsche Bank Operations International.
• Author of the book: ‘Making Apparel Manufacturing Lean’.