Customer Focused Daily Work Management -DWM (Satisfying Customer Needs) Date : 13 October, 2023 Location / Mode : Pune INTRODUCTIONIn today’s Business scenario, Indian Industries/OEMs are surging into global market including those in developed countries like USA, EUROPE and JAPAN . This necessitates to create built in quality in their products which can comply to the world class standards. OEMs are offloading about 90% of their components mostly fully finished to suppliers to cut the cost . But this is the pain of every OEM that their SCM System has always been CUSTOMER DRIVEN instead of SUPPLIER DRIVEN. Most of the Suppliers are in Fire Fighting Mindset and driven by Customer. Answer of this question lies in DWM . DWM is that Convex Lens which when put in front of the Sun (TPM, TS, IATF etc) start burning the objects (The Result). The Sun alone is not able to Burn the object which is the fact in reality because working level and some times middle level people are ignorant and having lack of knowledge.
This Program will be conducted by Mr Ashok Kumar Shrivastava. Mr Ashok Kumar Shrivastava basically a Graduate Engineer is an Industry Expert coming from a Big Automobile OEM. Over 38 years of Experience specially in Quality and Quality Systems. He had been a HR Faculty over the years in his previous company on Quality aspects like SPC, QC and problem solving Tools , Measurement System Analysis. He also has experience in data organization and data Management System . DWM Concept is his self conceived training Module customized by focusing on the need of his previous employer and it is proved to be an effective solution in enhancing supply chain Management in terms of Quality and Delivery. He has trained and consulted about 200 suppliers so far on DWM throughout India. REGISTRATION : Prior registration for participation is necessary. Number of participants is limited and will be accepted on ‘First Come First Serve’ basis. A Certificate of participation will be issued to participants. |
IMTMA Members/ Micro Companies/ Individuals/ Educational Institutions / Students/ IMTMA Non Members/ Others
Rs. 5000/-
+18% GST
Overseas Participants
USD 200/-
Group Concession : 10% for 3 to 5 and 20% for 6 and more delegates being nominated from the same company
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